Gulum/GerbilManager
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

feat(tickets): Rückfrage am Ticket + Antwort durch die Züchterin

Browse Source 
Tickets können jetzt eine Rückfrage (Question) tragen und die Züchterin kann
in-app antworten. Feedback um FK-freie Felder Question/Answer/AnsweredAt erweitert
(überlebt Ingest-Wipe); Status-Lebenszyklus Open → NeedsInfo (Rückfrage gestellt)
→ Answered (beantwortet) → Resolved. Migration AddFeedbackQuestionAnswer.

PUT /feedback/{id}: question → NeedsInfo, answer → Answered+AnsweredAt; DTO gibt
die Felder zurück. Tickets-Seite (/hilfe/tickets) zeigt die Rückfrage hervorgehoben
und bietet ein Antwort-Feld + „Antworten"; Status-Badges Offen/Rückfrage offen/
Beantwortet/Gelöst.

Tests: FeedbackEndpointTests (Frage→NeedsInfo, Antwort→Answered, übersteht Ingest),
e2e tickets.spec.ts. dotnet/vitest/playwright grün.

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
This commit is contained in:
Gulum
2026-06-22 19:52:34 +02:00
parent f1c1069821
commit 5069c0eb1e
14 changed files with 2027 additions and 26 deletions
Download Patch File Download Diff File Expand all files Collapse all files

54
GerbilManagerWebAPI/Endpoints/FeedbackEndpoints.cs
View File

@@ -9,7 +9,8 @@ namespace GerbilManagerWebAPI.Endpoints
/// FEEDBACK: the "Fehler melden" report sink + ticket management ("Meine Tickets").
/// POST /feedback -> persist a user bug report (with captured debug context), returns 201.
/// GET /feedback -> list reports, newest first (for the ticket list).
/// PUT /feedback/{id} -> edit the message and/or toggle status Open/Resolved (sets/clears ResolvedAt).
/// PUT /feedback/{id} -> edit message, toggle status, attach a clarifying question (Rückfrage),
/// or submit the breeder's answer. Question -> NeedsInfo; Answer -> Answered + AnsweredAt.
/// DELETE /feedback/{id} -> remove a report. 404 on missing id.
/// Feedback is decoupled from gerbils/litters (loose nullable Guid columns, no FK), so
/// rows survive the import re-ingest wipe.
@@ -71,11 +72,53 @@ namespace GerbilManagerWebAPI.Endpoints
entity.Message = input.Message.Trim();
}
// Attach a clarifying question (Rückfrage). A non-empty question moves the ticket to
// NeedsInfo (waiting on the breeder) unless it is already Resolved. A blank/whitespace
// question clears it.
if (input.Question is not null)
{
var q = input.Question.Trim();
entity.Question = q.Length == 0 ? null : q;
if (entity.Question is not null && !entity.Status.Equals("Resolved", StringComparison.OrdinalIgnoreCase))
{
entity.Status = "NeedsInfo";
entity.ResolvedAt = null;
}
}
// The breeder's answer. A non-empty answer stamps AnsweredAt and moves to Answered.
if (input.Answer is not null)
{
var a = input.Answer.Trim();
if (a.Length == 0)
{
entity.Answer = null;
entity.AnsweredAt = null;
}
else
{
entity.Answer = a;
entity.AnsweredAt = DateTimeOffset.UtcNow;
entity.Status = "Answered";
entity.ResolvedAt = null;
}
}
if (input.Status is not null)
{
// Normalize to the two known states; resolving stamps ResolvedAt, reopening clears it.
var resolved = input.Status.Trim().Equals("Resolved", StringComparison.OrdinalIgnoreCase);
entity.Status = resolved ? "Resolved" : "Open";
// Normalize to a known lifecycle state. Resolving stamps ResolvedAt; any other
// state clears it. Open/NeedsInfo/Answered/Resolved are accepted (case-insensitive),
// anything else falls back to Open.
var status = input.Status.Trim();
var resolved = status.Equals("Resolved", StringComparison.OrdinalIgnoreCase);
var normalized = status switch
{
_ when status.Equals("Resolved", StringComparison.OrdinalIgnoreCase) => "Resolved",
_ when status.Equals("NeedsInfo", StringComparison.OrdinalIgnoreCase) => "NeedsInfo",
_ when status.Equals("Answered", StringComparison.OrdinalIgnoreCase) => "Answered",
_ => "Open",
};
entity.Status = normalized;
entity.ResolvedAt = resolved
? (entity.ResolvedAt ?? DateTimeOffset.UtcNow)
: null;
@@ -102,6 +145,7 @@ namespace GerbilManagerWebAPI.Endpoints
private static FeedbackDto ToDto(Feedback f) =>
new(f.Id, f.Message, f.Context, f.GerbilId, f.LitterId, f.ContactId, f.EntityName, f.Url,
f.ClientTimestamp, f.UserAgent, f.CreatedAt, f.Status, f.ResolvedAt);
f.ClientTimestamp, f.UserAgent, f.CreatedAt, f.Status, f.ResolvedAt,
f.Question, f.Answer, f.AnsweredAt);
}
}