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feat(tickets): Rückfrage am Ticket + Antwort durch die Züchterin

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Tickets können jetzt eine Rückfrage (Question) tragen und die Züchterin kann
in-app antworten. Feedback um FK-freie Felder Question/Answer/AnsweredAt erweitert
(überlebt Ingest-Wipe); Status-Lebenszyklus Open → NeedsInfo (Rückfrage gestellt)
→ Answered (beantwortet) → Resolved. Migration AddFeedbackQuestionAnswer.

PUT /feedback/{id}: question → NeedsInfo, answer → Answered+AnsweredAt; DTO gibt
die Felder zurück. Tickets-Seite (/hilfe/tickets) zeigt die Rückfrage hervorgehoben
und bietet ein Antwort-Feld + „Antworten"; Status-Badges Offen/Rückfrage offen/
Beantwortet/Gelöst.

Tests: FeedbackEndpointTests (Frage→NeedsInfo, Antwort→Answered, übersteht Ingest),
e2e tickets.spec.ts. dotnet/vitest/playwright grün.

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
This commit is contained in:
Gulum
2026-06-22 19:52:34 +02:00
parent f1c1069821
commit 5069c0eb1e
14 changed files with 2027 additions and 26 deletions
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15
GerbilManagerWebAPI/Models/Feedback.cs
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@@ -45,12 +45,23 @@ namespace GerbilManagerWebAPI.Models
public DateTimeOffset CreatedAt { get; set; }
/// <summary>
/// Ticket lifecycle status: "Open" | "Resolved" (default "Open"). Plain string,
/// no FK — keeps feedback decoupled and ingest-surviving like the rest of the row.
/// Ticket lifecycle status: "Open" | "NeedsInfo" | "Answered" | "Resolved" (default "Open").
/// "NeedsInfo" = a maintainer attached a clarifying question (Rückfrage) and is waiting on
/// the breeder; "Answered" = the breeder replied. Plain string, no FK — keeps feedback
/// decoupled and ingest-surviving like the rest of the row.
/// </summary>
public string Status { get; set; } = "Open";
/// <summary>When the ticket was marked resolved; null while open.</summary>
public DateTimeOffset? ResolvedAt { get; set; }
/// <summary>A clarifying question (Rückfrage) a maintainer attaches to the ticket; null if none.</summary>
public string? Question { get; set; }
/// <summary>The breeder's (Züchterin) reply to the clarifying question; null until answered.</summary>
public string? Answer { get; set; }
/// <summary>When the breeder answered the clarifying question; null until answered.</summary>
public DateTimeOffset? AnsweredAt { get; set; }
}
}