feat(hilfe): Eigene Tickets — Fehlerberichte ansehen, bearbeiten, löschen, lösen

Unter Hilfe (/hilfe/tickets) eine Verwaltung der eingereichten „Fehler melden"-
Berichte: Liste (neueste zuerst) mit Status-Badge (Offen / ✓ Gelöst), Kontext-
Label, betroffenem Objekt, Nachricht und Datum. Pro Ticket: als gelöst markieren/
wieder öffnen, Nachricht inline bearbeiten, löschen (mit Bestätigung).

Backend: Feedback um Status ("Open"/"Resolved", Default Open) + nullable ResolvedAt
erweitert (weiterhin FK-frei → übersteht Ingest-Wipe); Migration AddFeedbackStatus.
Endpoints: GET /feedback (neueste zuerst, inkl. Status), PUT /feedback/{id}
(Nachricht/Status; leer→400, fehlt→404; lösen setzt/öffnen löscht ResolvedAt),
DELETE /feedback/{id} (fehlt→404).

Tests: FeedbackEndpointTests (CRUD + Status-Lebenszyklus + übersteht Ingest),
e2e tickets.spec.ts; dotnet 215, vitest 129, playwright grün.

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>

GerbilManagerWebAPI/Dtos/FeedbackDtos.cs

@@ -23,5 +23,12 @@ namespace GerbilManagerWebAPI.Dtos
         string? Url,
         DateTimeOffset? ClientTimestamp,
         string? UserAgent,
-        DateTimeOffset CreatedAt);
+        DateTimeOffset CreatedAt,
+        string Status,
+        DateTimeOffset? ResolvedAt);
+
+    /// <summary>FEEDBACK: payload for PUT /feedback/{id} (edit message and/or toggle status).</summary>
+    public record FeedbackUpdate(
+        string? Message,
+        string? Status);
 }

GerbilManagerWebAPI/Endpoints/FeedbackEndpoints.cs

@@ -6,9 +6,11 @@ using Microsoft.EntityFrameworkCore;
 namespace GerbilManagerWebAPI.Endpoints
 {
     /// <summary>
-    /// FEEDBACK: the "Fehler melden" report sink.
-    ///   POST /feedback  -> persist a user bug report (with captured debug context), returns 201.
-    ///   GET  /feedback  -> list reports, newest first (for later review).
+    /// FEEDBACK: the "Fehler melden" report sink + ticket management ("Meine Tickets").
+    ///   POST   /feedback       -> persist a user bug report (with captured debug context), returns 201.
+    ///   GET    /feedback       -> list reports, newest first (for the ticket list).
+    ///   PUT    /feedback/{id}  -> edit the message and/or toggle status Open/Resolved (sets/clears ResolvedAt).
+    ///   DELETE /feedback/{id}  -> remove a report. 404 on missing id.
     /// Feedback is decoupled from gerbils/litters (loose nullable Guid columns, no FK), so
     /// rows survive the import re-ingest wipe.
     /// </summary>
@@ -37,6 +39,8 @@ namespace GerbilManagerWebAPI.Endpoints
                     ClientTimestamp = input.ClientTimestamp,
                     UserAgent = http.Request.Headers.UserAgent.ToString() is { Length: > 0 } ua ? ua : null,
                     CreatedAt = DateTimeOffset.UtcNow,
+                    Status = "Open",
+                    ResolvedAt = null,
                 };
                 db.Feedback.Add(entity);
                 await db.SaveChangesAsync();
@@ -53,11 +57,51 @@ namespace GerbilManagerWebAPI.Endpoints
                     .ToList());
             });
 
+            group.MapPut("/{id:guid}", async Task<Results<Ok<FeedbackDto>, NotFound, BadRequest<string>>> (
+                Guid id, FeedbackUpdate input, ApplicationContext db) =>
+            {
+                var entity = await db.Feedback.FirstOrDefaultAsync(f => f.Id == id);
+                if (entity is null)
+                    return TypedResults.NotFound();
+
+                if (input.Message is not null)
+                {
+                    if (string.IsNullOrWhiteSpace(input.Message))
+                        return TypedResults.BadRequest("Message darf nicht leer sein.");
+                    entity.Message = input.Message.Trim();
+                }
+
+                if (input.Status is not null)
+                {
+                    // Normalize to the two known states; resolving stamps ResolvedAt, reopening clears it.
+                    var resolved = input.Status.Trim().Equals("Resolved", StringComparison.OrdinalIgnoreCase);
+                    entity.Status = resolved ? "Resolved" : "Open";
+                    entity.ResolvedAt = resolved
+                        ? (entity.ResolvedAt ?? DateTimeOffset.UtcNow)
+                        : null;
+                }
+
+                await db.SaveChangesAsync();
+                return TypedResults.Ok(ToDto(entity));
+            });
+
+            group.MapDelete("/{id:guid}", async Task<Results<NoContent, NotFound>> (
+                Guid id, ApplicationContext db) =>
+            {
+                var entity = await db.Feedback.FirstOrDefaultAsync(f => f.Id == id);
+                if (entity is null)
+                    return TypedResults.NotFound();
+
+                db.Feedback.Remove(entity);
+                await db.SaveChangesAsync();
+                return TypedResults.NoContent();
+            });
+
             return app;
         }
 
         private static FeedbackDto ToDto(Feedback f) =>
             new(f.Id, f.Message, f.Context, f.GerbilId, f.LitterId, f.ContactId, f.EntityName, f.Url,
-                f.ClientTimestamp, f.UserAgent, f.CreatedAt);
+                f.ClientTimestamp, f.UserAgent, f.CreatedAt, f.Status, f.ResolvedAt);
     }
 }

GerbilManagerWebAPI/Migrations/20260622153636_AddFeedbackStatus.cs

@@ -0,0 +1,41 @@
+using System;
+using Microsoft.EntityFrameworkCore.Migrations;
+
+#nullable disable
+
+namespace GerbilManagerWebAPI.Migrations
+{
+    /// <inheritdoc />
+    public partial class AddFeedbackStatus : Migration
+    {
+        /// <inheritdoc />
+        protected override void Up(MigrationBuilder migrationBuilder)
+        {
+            migrationBuilder.AddColumn<DateTimeOffset>(
+                name: "ResolvedAt",
+                table: "Feedback",
+                type: "timestamp with time zone",
+                nullable: true);
+
+            // Existing feedback rows default to "Open" (the lifecycle's initial state).
+            migrationBuilder.AddColumn<string>(
+                name: "Status",
+                table: "Feedback",
+                type: "text",
+                nullable: false,
+                defaultValue: "Open");
+        }
+
+        /// <inheritdoc />
+        protected override void Down(MigrationBuilder migrationBuilder)
+        {
+            migrationBuilder.DropColumn(
+                name: "ResolvedAt",
+                table: "Feedback");
+
+            migrationBuilder.DropColumn(
+                name: "Status",
+                table: "Feedback");
+        }
+    }
+}

GerbilManagerWebAPI/Migrations/ApplicationContextModelSnapshot.cs

@@ -828,6 +828,13 @@ namespace GerbilManagerWebAPI.Migrations
                         .IsRequired()
                         .HasColumnType("text");
 
+                    b.Property<DateTimeOffset?>("ResolvedAt")
+                        .HasColumnType("timestamp with time zone");
+
+                    b.Property<string>("Status")
+                        .IsRequired()
+                        .HasColumnType("text");
+
                     b.Property<string>("Url")
                         .HasColumnType("text");
 

GerbilManagerWebAPI/Models/Feedback.cs

@@ -43,5 +43,14 @@ namespace GerbilManagerWebAPI.Models
 
         /// <summary>Server-side creation time.</summary>
         public DateTimeOffset CreatedAt { get; set; }
+
+        /// <summary>
+        /// Ticket lifecycle status: "Open" | "Resolved" (default "Open"). Plain string,
+        /// no FK — keeps feedback decoupled and ingest-surviving like the rest of the row.
+        /// </summary>
+        public string Status { get; set; } = "Open";
+
+        /// <summary>When the ticket was marked resolved; null while open.</summary>
+        public DateTimeOffset? ResolvedAt { get; set; }
     }
 }