/** FEEDBACK: API client for the "Fehler melden" report sink (POST /feedback). */
import { api } from './client'

const RESOURCE = '/feedback'

/** Which view a report was filed from (matches the backend Context contract). */
export type FeedbackContext = 'stammbaum' | 'gerbil-detail' | 'litter-detail' | 'contact-detail'

/** Payload for POST /feedback. Debug fields are captured automatically by the caller. */
export interface FeedbackInput {
  message: string
  context: FeedbackContext
  gerbilId?: string | null
  litterId?: string | null
  contactId?: string | null
  entityName?: string | null
  url?: string | null
  clientTimestamp?: string | null
}

/**
 * Ticket lifecycle status (matches the backend Status contract).
 *  - Open       — neu, noch keine Rückfrage.
 *  - NeedsInfo  — eine Rückfrage wurde gestellt, wartet auf die Antwort der Züchterin.
 *  - Answered   — die Züchterin hat geantwortet.
 *  - Resolved   — erledigt.
 */
export type FeedbackStatus = 'Open' | 'NeedsInfo' | 'Answered' | 'Resolved'

export interface Feedback {
  id: string
  message: string
  context: string
  gerbilId: string | null
  litterId: string | null
  contactId: string | null
  entityName: string | null
  url: string | null
  clientTimestamp: string | null
  userAgent: string | null
  createdAt: string
  status: FeedbackStatus
  resolvedAt: string | null
  /** Rückfrage einer/eines Betreuenden an die Züchterin (falls vorhanden). */
  question: string | null
  /** Antwort der Züchterin auf die Rückfrage (falls vorhanden). */
  answer: string | null
  /** Zeitpunkt der Antwort der Züchterin. */
  answeredAt: string | null
}

/** Alias used by the "Meine Tickets" area for readability. */
export type FeedbackTicket = Feedback

/**
 * Payload for PUT /feedback/{id}: edit the message, toggle the status, attach a
 * clarifying question (Rückfrage) or submit the breeder's answer.
 */
export interface FeedbackUpdate {
  message?: string
  status?: FeedbackStatus
  /** Rückfrage anhängen (nicht leer ⇒ Status wird serverseitig auf NeedsInfo gesetzt). */
  question?: string
  /** Antwort der Züchterin (nicht leer ⇒ Status Answered + answeredAt). */
  answer?: string
}

export function submitFeedback(body: FeedbackInput): Promise<Feedback> {
  return api.post<Feedback>(RESOURCE, body)
}

/** List all feedback tickets, newest first. */
export function listFeedback(): Promise<Feedback[]> {
  return api.get<Feedback[]>(RESOURCE)
}

/** Edit a ticket's message and/or status. */
export function updateFeedback(id: string, body: FeedbackUpdate): Promise<Feedback> {
  return api.put<Feedback>(`${RESOURCE}/${id}`, body)
}

/** Convenience: submit the breeder's answer to a ticket's clarifying question. */
export function answerTicket(id: string, answer: string): Promise<Feedback> {
  return updateFeedback(id, { answer })
}

/** Delete a ticket. */
export function deleteFeedback(id: string): Promise<void> {
  return api.delete(`${RESOURCE}/${id}`)
}